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we are celebrating our 5th anniversary and as a token of appreciation for your preference you will get a free shopping tour to Cancun or Playa del Carmen.
the free tour will take place on a different day of your arrival. Reservation 2 days in advance is required and is subjet to availability.
upon arrival you will get the number of the executive who will assist you to make your reservation
our shuttle leaves the airport constantly from 8 am until 8 pm.
our staff will be monitoring your flight
our staff will be waiting for you with a sing with your name written on it.
then he will take you to the locations where you'll be boarding the vans.
once you are contacted you will leave the airport with the maximum time of 30 minutes.
Free shopping tour to Cancun or Playa del Carmen
Meet and greet
One-way shared transfer
the transfer from the hotel to the airport is only included if you choose the round trip option
this rate only aplies for services from the Cancun Airport to the area of the option selected
Transport by air-conditioned minivan
What's Not Included
The free shoping tour doesn't apply to hotels located at Tulum area
INFANT: Age: 0 - 1
ADULT: Age: 2 - 99
Face masks required for guides in public areas
Gear/equipment sanitised between use
Hand sanitiser available to travellers and staff
Paid stay-at-home policy for staff with symptoms
Regular temperature checks for staff
Social distancing enforced throughout experience
Suitable for all physical fitness levels
Transportation vehicles regularly sanitised
Children must be accompanied by an adult
Face masks required for travellers in public areas
Guides required to regularly wash hands
Infants and small children can ride in a pram or stroller
Public transportation options are available nearby
Regularly sanitised high-traffic areas
Specialized infant seats are available
Temperature checks for travellers upon arrival
For a full refund, cancel at least 24 hours before the scheduled departure time.
For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Lots of communication either txt or WhatsApp. Pickup from airport very easy. No issues, I was the only rider.
Reliabe professional and showed up early. Plenty of space for 6 of us and comfortable clean vehicle.
Excellent service and staff
Excellent staff, Elias at the airport was very helpful and my taxi driver very nice. Very quick from the airport to my hotel.
Great trip great bus from airport to hotel great staff reliable timing pickup at airport and very friendly staff
Our driver was on time and helped with loading our luggage. Very polite and was a cautious driver. We felt safe in his vehicle.
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