Pack your swimsuit and get ready to have all your senses stimulated during this half day at Xenses Park. Take part in 15 different activities that challenge each of your senses in different ways. Enter the Way of Dwarfs and Giants to use your logic; visit the Xítrico Garden to awaken your senses of smell and taste. Spend five hours having fun by land, water, air, and underground. Your tour includes round-trip transport from Cancún, Riviera Maya and Playa del Carmen, entrance fees to the park, and use of amenities like locker rooms.
Hotel Pick up & Drop off
Priority Access: You can have your admission bracelets on the bus on the way to the park.
WiFi on board
What's Not Included
All types of foods and snacks are excluded.
Photos (Available to purchase)
Soft drinks, water, juices and all types of beverages are excluded.
souvenirs (Available to purchase)
CHILD: Age: 5 - 11
ADULT: Age: 12 - 90
Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price. Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price. All children under 3.2 feet (1 meter) travel free provided they do not occupy a
COVID-19 vaccination required for guides
Face masks required for travellers in public areas
Guides required to regularly wash hands
If at the time of completing your purchase you do not have the name of the hotel, you must contact the Customer Service Viator staff at least 24 hours prior to the visit to the park to help you to coordinate the pickup with us.
In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.
Infants 0 to 4 years are Free of charge.
It is recommended that you bring comfortable lightweight clothing, walking shoes or sneakers, biodegradable sunblock, a swimsuit and towel, and an extra change of clothing.
Please confirm the exact time and meeting point using the message option in your Reservation or contacting Grupo Xcaret.
Regular temperature checks for staff
Social distancing enforced throughout experience
Temperature checks for travellers upon arrival
The Voucher schedule is informative.
Transportation options are wheelchair accessible
We accept changes in visit dates from one month to the next (valid until the current year and subject to changes in public tariffs)
All requests for changes, cancellations and/or refunds on bookings must be in the 24-hour or more window prior to the visit date.
Contactless payments for gratuities and add-ons
Face masks required for guides in public areas
Gear/equipment sanitised between use
Hand sanitiser available to travellers and staff
Important: Children must be accompanied by an adult all the time.
In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4° F (38° C), our staff reserves the right to refuse to board our transportation or to enter our facilities.
Infants are required to sit on an adult’s lap
Paid stay-at-home policy for staff with symptoms
Public transportation options are available nearby
Regularly sanitised high-traffic areas
Suitable for all physical fitness levels
The pickup operates from different hotels in Cancun, Playa del Carmen and the Riviera Maya so the pickup time will vary depending on the location of your hotel. We will pick you up at your hotel or at the nearest point available in our routes.
Tours and days of operation are subject to availability and changes.
Transportation vehicles regularly sanitised
We accept changes of visit dates from one day to another with the restriction of one day before.
For a full refund, cancel at least 24 hours before the scheduled departure time.
For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
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