Make the best use of your vacation time by not wasting it at the airport or in a shared shuttle that makes various stops before you get to your hotel. Our private non-stop service aboard a Mercedes Benz 4-door sedan will get you to your destination quickly, safely, and stress free.
A cold bottle of water and fresh cool, cotton towel upon arrival
A rose for our lady passengers
Access to free international cell phone service upon
Bilingual professional chauffer
Personalized Concierge Service ® and baggage handling at the airport
Private non-stop service aboard a Mercedes Benz Car
What's Not Included
Hotel-to-hotel transfers (transfer must start or end at the airport)
ADULT: Age: 1 - 99
Additional and overweight baggage (such as surfboards, bicycles, etc.) is subject to space availability and may incur an extra surcharge, which is payable to your driver at the time of service.
Face masks required for guides in public areas
Fresh towels and roses are temporarily suspended as a measure to safeguard our client’s health.
Guides required to regularly wash hands
If you book the incorrect hotel zone, you are responsible to pay the difference in Cancun International Airport
It is important that you bypass time share solicitors standing outside the customs/baggage claim area and proceed without delay to exit, our uniformed personnel will be waiting for you holding a banner with your name on it.
Partial cancellation is not available for roundtrip transfers.
Please provide “Arrival” or “Departure” details during the booking process: date/time/airline/flight number/hotel.
Regularly sanitised high-traffic areas
Suitable for all physical fitness levels
Transportation vehicles regularly sanitised
* Cancellation Policies: Cancellations must be made at least 48 hours prior the date of transportation, after this time a 100% of price will be charged. Refunds will not be issued for unused or partially used services
Car accommodates up to 3 passengers: 3 standard-size bags and 3 carry-on bags are allowed per vehicle.
Face masks required for travellers in public areas
Gear/equipment sanitised between use
Hand sanitiser available to travellers and staff
Infant car seats are the traveler’s responsibility; children must be seated in a size-appropriate safety restraint, per local law.
It is your responsibility to contact us directly if you miss your flight or have a change in your flight plans - please do so immediately so that we can arrange for your pick-up (the Gray Line contact phone number will appear on your voucher)
Please note, If you choose round-trip option the amenities are only for the arrival.
Regular temperature checks for staff
Social distancing enforced throughout experience
Temperature checks for travellers upon arrival
For a full refund, cancel at least 24 hours before the scheduled departure time.
For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Our Travel guide can help you plan your holiday to Cancun by offering you detailed information on hotels, activities, golf courses and car rentals in Cancun. We offer a comparison of nearly all hotels, car rentals and activities that are available in Cancun and surrounding area with an option to make a real time secure booking. By booking in advance you are certain to have everything prepared for your trip to Cancun.