Private and Luxury Cancun City Tour with Hotel pick up and drop off included

south america » mexico » cancun » cancun

From $165.00

19 reviews   (5.00)

Price varies by group size

Lowest Price Guarantee

Pricing Info: Per Person

Duration: 5 hours

Departs: cancun, mexico

Ticket Type: Mobile or paper ticket accepted

Free cancellation

Up to 24 hours in advance.

Learn more


Our city tour is different from all the others, we have built it to show you the true face of our city with the best luxury service for the best price.

In our half day tour we will visit the Mayan museum where you will discover the fascinating history of the Mayan culture, in this place there is also an archaeological zone called "San Miguelito" that you will discover in the depths of the jungle of the hotel zone, then we will arrive at an unknown and spectacular cenote in Cancun where you will be able to swim in its crystal clear waters and feel in contact with nature, to end our tour you will taste the delicious "cochinita tacos", a unique Mexican dish and you will visit Mercado 23 to buy souvenirs.

What's Included

Air-conditioned vehicle


Bottled water

Cenote Swim Experience

Certified Guide

Face towels

Life Jacket

Mayan Museum Tickets

Mexican Tacos

Pick up and Drop off


Visit to the Market 23

What's Not Included

Pick Up - Playa Mujeres, Riviera Cancun, or Puerto Morelos will have an extra cost of $10 per person

Tips and Souvenirs

Traveler Information

  • INFANT: Age: 0 - 2
  • CHILD: Age: 3 - 11
  • ADULT: Age: 12 - 80

Additional Info

  • COVID-19 vaccination required for guides
  • Face masks required for guides in public areas
  • Gear/equipment sanitised between use
  • Hand sanitiser available to travellers and staff
  • Infants are required to sit on an adult’s lap
  • Proof of COVID-19 vaccination required for travelers
  • Regularly sanitised high-traffic areas
  • Suitable for all physical fitness levels
  • Transportation options are wheelchair accessible
  • Wheelchair accessible
  • Contactless payments for gratuities and add-ons
  • Face masks provided for travellers
  • Face masks required for travellers in public areas
  • Guides required to regularly wash hands
  • Infants and small children can ride in a pram or stroller
  • Paid stay-at-home policy for staff with symptoms
  • Regular temperature checks for staff
  • Social distancing enforced throughout experience
  • Temperature checks for travellers upon arrival
  • Transportation vehicles regularly sanitised

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.

What To Expect

Mayan Museum of Cancun
We will start our day from your hotel visiting the Mayan Museum of Cancún located at the Hotel Zone in Cancun, here you will discover all the secrets of the Mayan history, and you will be able to visit a uncrowded Mayan Archaeological site too

1 hours • Admission Ticket Included

After we will visit the Museum we will continue to drive you through the suburbs to get to a unknown by tourist cenote, an unique place to swim in it's crystal clear deep blue color water, walk through the cave or take very nice picrtures sorrunded by nature
Get ready to swim!

60 minutes • Admission Ticket Free

Mercado 28
To finish this incredible tour you will have the opportunity to taste a delicious dish of real Mexican Tacos, and then, full of energy we will visit a traditional and authentic Market Place in Cancún, the Market 23, where you will be able to get real Mexican handicraft for the best price, and discover more about the mexican life.

60 minutes • Admission Ticket Included


An experience you will not regret or forget.
209blancae, 04-09-2022
I honestly don’t even know where to start because Axel was such an amazing host to us! There were so many things that he did, both big and small, to make our time with him truly unforgettable! First, for a small additional fee, he offered to pick us up and drop us off at Puerto Juarez which made it so much easier for us to focus on enjoying the trip rather than having to locate/navigate another form of transportation. He made sure we were comfortable with A/C and even provided some local snacks for us before entering the museum!

At the museum, the intelligence that Axel possesses about the area and the Mayan people were on full display. For anyone interested in history, art, culture, etc. this is an eye-opening oral history of the Mayans and their journey through time. Axel’s knowledge combined with the artifacts at the museum made for a truly immersive and informative experience. If that’s not enough, you get to end the museum portion of the tour by witnessing some ancient Mayan ruins that have been surprisingly well preserved!

After the museum, we headed toward the cenoté which was about a 40 minute drive. This lovely man provided us with fruits, drinks, AND hydration face masks!! It was really hot so this was a life saver. 40 minutes may seem like a drive for some people, but it was filled with laughter and countless facts about the region both past and present. When we arrived at the cenoté, we changed and he gave us a mini tour of the cave and information about how they’re created. Be advised you’re joined by a bunch of batty friends (fruit bats) who are completely harmless. Finally, we jumped in and it was an extremely soothing experience. The cenoté is filled with mineral water which is great for your skin! It’s truly an unbelievable experience and words cannot describe how it feels to plunge into the cenoté.

We were supposed to go to a market after, but he quickly and easily adjusted the itinerary because we mentioned we were hungry. He took us to a restaurant where we tried some delicious local tacos and a refreshing drink that featured traditional Mayan ingredients. Axel is such a great host because he is constantly checking in to make sure everything is okay as well as giving you as much information as possible about what you’re seeing, tasting, etc.

We then made our way to the market, which were many shops staffed by locals for things like clothing and produce. He also makes it a point to visit a shop from a particular local woman whom Axel met some time ago. If you’re wondering what type of person Axel is, his relationship with this woman tells it all. She is a local who has authentic handmade clothing, art, and other souvenirs that are made by people from her village. She was considering closing down her shop because of a lack of visitors, but after Axel came across her shop and recognized it for it’s beauty and authenticity, he vowed to bring customers to her. That’s what Axel did, and that’s what Axel does: he brings you beautiful and authentic cultural experiences that are relevant to the area you are in. We couldn’t have asked for a better host or experience. It’s safe to say that we truly consider Axel a friend after this experience.

We also did a private ceviche and Mezcal tasting with him while we were there, which we highly recommend. He was super flexible about what time we could meet up with them, and even shared some Oaxacan delicacies with us. We were celebrating our 5 year anniversary, and Axel and his partner Vanessa made it a truly special evening for us.

We plan on doing more tours with Axel if we’re ever in the area and you should too.
Great trip
Voyager28693592212, 17-08-2022
I like Axel’s story telling and how much he cares about the local community. We started our tour with the Mayan museum and Axel did a great job introducing Mayan’s history and culture, his story was systematic and we can feel his passion and pride for his culture. We then took a dive to a canote located 35-40 mins away from the hotel zone. We swam in the cooling water and Axel took a jump into the water which is quite impressive. We then drove to the local market understanding how the local are getting their grocery, and finished our tour with some great tasting tacos. Overall, we enjoyed our experience and we recommend this tour to everyone.
Fabulous experience!
Em1290, 22-07-2022
The tour with Axel was amazing! An excellent way to see local spots with a very personalized experience. The food was delicious, the sites were so fascinating, and Axel was always checking in to see if we needed a beverage, a snack, etc. Felt very secure with him driving and navigating the area as we didn’t know it at all. Highly recommend and hope to book with him again in the future!
Mayan Ruin Tulum Tour
Guide32784701571, 13-04-2022
From the moment we stepped into his vehicle Axl’s hospitality and charisma was like no other.

Not only is he certified in tourism management, but his knowledge and background of the Mayan culture and history is impeccable. He gave us a personal tour of the Mayan ruins, along with a visit to one of the most beautiful cenotes I have ever encountered. His attention to detail is excellent and you can truly see his passion for finding the most authentic spots to experience. If you have the time to take one of their tours… DO IT! You will not be disappointed!!!!

Oh and he takes amazing photos as well!
Great personalized tour
Vacationer636410, 11-04-2022
We did our personalized tour with Axel and Yahir at Jaguar Journey and our experience was amazing!! They truly were flexible, professional, passionate about their work and made the tour interesting for our kids. Unlike other tours where there is a set schedule, their tour (we did the luxury city tour) was completely at our pace, which was useful as we have younger kids. The restaurant Axel took us was the best we tried at Cancun! Highly highly recommend their tours!

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